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Serious recall: Injury is possible or has been reported. Take action promptly.

Cadillac 2017-07-10 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-17V437000

2016 Cadillac Escalade Recall

Issued July 10, 2017 · Cadillac

In July 2017, Cadillac recalled the 2016 Cadillac Escalade, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

What you should do

  1. 1 Keep using 2016 Cadillac Escalade only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Cadillac to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Recall details

Brand
Cadillac
Category
Vehicles
Recall date
July 10, 2017
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-17V437000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Cadillac has 35 recalls in our database, including 1 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 104th Vehicles recall we've logged in 2017.
Read the official NHTSA notice

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