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Cadillac 2016-09-08 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-16V651000

2017 Cadillac Escalade Recall

Issued September 8, 2016 · Cadillac

In September 2016, Cadillac recalled the 2017 Cadillac Escalade, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

What you should do

  1. 1 Keep using 2017 Cadillac Escalade only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Cadillac to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Recall details

Brand
Cadillac
Category
Vehicles
Recall date
September 8, 2016
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-16V651000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Cadillac has 35 recalls in our database, including 1 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 99th Vehicles recall we've logged in 2016.
Read the official NHTSA notice

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