Cadillac 2021-06-10 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-21V421000
2021 Cadillac Escalade Recall
Issued June 10, 2021 · Cadillac
In June 2021, Cadillac recalled the 2021 Cadillac Escalade, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
What you should do
- 1 Keep using 2021 Cadillac Escalade only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Cadillac to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Recall details
- Brand
- Cadillac
- Category
- Vehicles
- Recall date
- June 10, 2021
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-21V421000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Cadillac has 35 recalls in our database, including 1 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 195th Vehicles recall we've logged in 2021.