In March 2021, Ram recalled the 2021 Ram 2500, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.
What you should do
1Keep using 2021 Ram 2500 only as advised. See the remedy below.
2Set it aside where it won't be used by mistake.
3Contact Ram to arrange your repair. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.
Recall details
Brand
Ram
Category
Vehicles
Recall date
March 11, 2021
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-21V163000
Made in
Not listed
Issuing agency
NHTSA
In context
Ram has 91 recalls in our database, including 3 rated Critical.
We're tracking 1,755 Vehicles recalls in our database.
This is the 195th Vehicles recall we've logged in 2021.