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Critical recall: Death or serious injury has been reported or is considered likely. Stop using this product now.

Volkswagen 2020-11-17 Vehicles critical NHTSA
Vehicles · NHTSA · Recall #NHTSA-20V712000

2021 Volkswagen Atlas Recall

Issued November 17, 2020 · Volkswagen

In November 2020, Volkswagen recalled the 2021 Volkswagen Atlas, a critical vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

What you should do

  1. 1 Keep using 2021 Volkswagen Atlas only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Volkswagen to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Recall details

Brand
Volkswagen
Category
Vehicles
Recall date
November 17, 2020
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-20V712000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Volkswagen has 87 recalls in our database, including 4 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 158th Vehicles recall we've logged in 2020.
Read the official NHTSA notice

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