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Serious recall: Injury is possible or has been reported. Take action promptly.

Volkswagen 2020-11-18 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-20V716000

2021 Volkswagen Atlas Recall

Issued November 18, 2020 · Volkswagen

In November 2020, Volkswagen recalled the 2021 Volkswagen Atlas, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What you should do

  1. 1 Keep using 2021 Volkswagen Atlas only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Volkswagen to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Recall details

Brand
Volkswagen
Category
Vehicles
Recall date
November 18, 2020
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-20V716000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Volkswagen has 87 recalls in our database, including 4 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 158th Vehicles recall we've logged in 2020.
Read the official NHTSA notice

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