Ram 2023-09-28 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-23V654000
2024 Ram 2500 Recall
Issued September 28, 2023 · Ram
In September 2023, Ram recalled the 2024 Ram 2500, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What you should do
- 1 Keep using 2024 Ram 2500 only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ram to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Recall details
- Brand
- Ram
- Category
- Vehicles
- Recall date
- September 28, 2023
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-23V654000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ram has 91 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 209th Vehicles recall we've logged in 2023.