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Serious recall: Injury is possible or has been reported. Take action promptly.

Ram 2023-11-28 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-23V799000

2024 Ram 2500 Recall

Issued November 28, 2023 · Ram

In November 2023, Ram recalled the 2024 Ram 2500, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

What you should do

  1. 1 Keep using 2024 Ram 2500 only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Ram to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Recall details

Brand
Ram
Category
Vehicles
Recall date
November 28, 2023
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-23V799000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Ram has 91 recalls in our database, including 3 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 209th Vehicles recall we've logged in 2023.
Read the official NHTSA notice

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