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Serious recall: Injury is possible or has been reported. Take action promptly.

Anker Innovations Limited 2024-12-05 Electronics serious CPSC
Electronics · CPSC · Recall #CPSC-25056

Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers Recall

Issued December 5, 2024 · Anker Innovations Limited · 690,009,764 units affected

In December 2024, Anker Innovations Limited recalled the Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers, a serious electronics recall reported by the CPSC. Affected owners are eligible for a replace. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.

What you should do

  1. 1 Stop using Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Anker Innovations Limited to arrange your replace. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.

Recall details

Brand
Anker Innovations Limited
Category
Electronics
Recall date
December 5, 2024
Units affected
690,009,764
Sold at
Exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130.
Recall number
CPSC-25056
Made in
China
Issuing agency
CPSC

In context

  • Anker Innovations Limited has 4 recalls in our database.
  • We're tracking 156 Electronics recalls in our database.
  • 690,009,764 units is enough to reach millions of US homes.
  • This is the 21st Electronics recall we've logged in 2024.
Read the official CPSC notice

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