IBC Technologies USA Inc. 2025-08-21 Kitchen moderate CPSC
Kitchen · CPSC · Recall #CPSC-25441
CX Series Combi Boiler Recall
Issued August 21, 2025 · IBC Technologies USA Inc. · 1,100,880 units affected
In August 2025, IBC Technologies USA Inc. recalled the CX Series Combi Boiler, a moderate kitchen recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
What you should do
- 1 Keep using CX Series Combi Boiler only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact IBC Technologies USA Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.
Recall details
- Brand
- IBC Technologies USA Inc.
- Category
- Kitchen
- Recall date
- August 21, 2025
- Units affected
- 1,100,880
- Sold at
- Home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100.
- Recall number
- CPSC-25441
- Made in
- Canada
- Issuing agency
- CPSC
In context
- IBC Technologies USA Inc. has 1 recall in our database.
- We're tracking 296 Kitchen recalls in our database.
- 1,100,880 units is enough to reach roughly 1 in every 119 US households.
- This is the 45th Kitchen recall we've logged in 2025.