Viewrail 2025-08-14 Home serious CPSC
Home · CPSC · Recall #CPSC-25436
Electronic LED modules used on Floating Stairs and Rails Recall
Issued August 14, 2025 · Viewrail · 2,720 units affected
In August 2025, Viewrail recalled the Electronic LED modules used on Floating Stairs and Rails, a serious home recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The LED module can overheat, causing it to melt, posing a fire hazard.
What you should do
- 1 Stop using Electronic LED modules used on Floating Stairs and Rails right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Viewrail to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
Recall details
- Brand
- Viewrail
- Category
- Home
- Recall date
- August 14, 2025
- Units affected
- 2,720
- Sold at
- Viewrail.com from August 2023 through June 2025 for about $80.
- Recall number
- CPSC-25436
- Made in
- China
- Issuing agency
- CPSC
In context
- Viewrail has 1 recall in our database.
- We're tracking 138 Home recalls in our database.
- 2,720 units is enough to reach roughly 1 in every 48,162 US households.
- This is the 25th Home recall we've logged in 2025.