NetZero USA Holdings Inc. 2024-12-05 Home serious CPSC
Home · CPSC · Recall #CPSC-25058
High Bay LED light fixtures Recall
Issued December 5, 2024 · NetZero USA Holdings Inc. · 13,000 units affected
In December 2024, NetZero USA Holdings Inc. recalled the High Bay LED light fixtures, a serious home recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.
What you should do
- 1 Keep using High Bay LED light fixtures only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact NetZero USA Holdings Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.
Recall details
- Brand
- NetZero USA Holdings Inc.
- Category
- Home
- Recall date
- December 5, 2024
- Units affected
- 13,000
- Sold at
- NetZero USA, Citory Solutions, and Red Sail Developments and through other commercial distributors from August 2018 through October 2024 for between $100 and $415.
- Recall number
- CPSC-25058
- Made in
- China
- Issuing agency
- CPSC
In context
- NetZero USA Holdings Inc. has 1 recall in our database.
- We're tracking 138 Home recalls in our database.
- 13,000 units is enough to reach roughly 1 in every 10,077 US households.
- This is the 20th Home recall we've logged in 2024.