Sundance Spas Inc. 2022-12-15 Pool moderate CPSC
Pool · CPSC · Recall #CPSC-23068
Jacuzzi® Hot Tubs and Sundance® Spas Recall
Issued December 15, 2022 · Sundance Spas Inc. · 23,700,540,040 units affected
In December 2022, Sundance Spas Inc. recalled the Jacuzzi® Hot Tubs and Sundance® Spas, a moderate pool recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
What you should do
- 1 Keep using Jacuzzi® Hot Tubs and Sundance® Spas only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Sundance Spas Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
Recall details
- Brand
- Sundance Spas Inc.
- Category
- Pool
- Recall date
- December 15, 2022
- Units affected
- 23,700,540,040
- Sold at
- Authorized Sundance Spas or Jacuzzi Hot Tubs dealers nationwide from July 2021 through December 2022 for between $6,500 and $30,000.
- Recall number
- CPSC-23068
- Made in
- Mexico
- Issuing agency
- CPSC
In context
- Sundance Spas Inc. has 1 recall in our database.
- We're tracking 44 Pool recalls in our database.
- 23,700,540,040 units is enough to reach millions of US homes.
- This is the 6th Pool recall we've logged in 2022.