Johnson Health Tech North America Inc. 2022-01-28 Sports serious CPSC
Sports · CPSC · Recall #CPSC-22718
Matrix T1 and T3 Series Commercial Treadmills Recall
Issued January 28, 2022 · Johnson Health Tech North America Inc. · 1,990,017 units affected
In January 2022, Johnson Health Tech North America Inc. recalled the Matrix T1 and T3 Series Commercial Treadmills, a serious sports recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Dana Whitfield, RecallCheckr
What this means for you
The power cord can become loose from the treadmill's power socket, posing a fire hazard.
What you should do
- 1 Keep using Matrix T1 and T3 Series Commercial Treadmills only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Johnson Health Tech North America Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
Recall details
- Brand
- Johnson Health Tech North America Inc.
- Category
- Sports
- Recall date
- January 28, 2022
- Units affected
- 1,990,017
- Sold at
- Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009 through October 2020 for between $3,400 and $8,900.
- Recall number
- CPSC-22718
- Made in
- China
- Issuing agency
- CPSC
In context
- Johnson Health Tech North America Inc. has 2 recalls in our database.
- We're tracking 102 Sports recalls in our database.
- 1,990,017 units is enough to reach roughly 1 in every 66 US households.
- This is the 18th Sports recall we've logged in 2022.