Johnson Health Tech North America Inc. 2024-04-11 Sports serious CPSC
Sports · CPSC · Recall #CPSC-24743
Matrix T1 and T3 Series Commercial Treadmills Recall
Issued April 11, 2024 · Johnson Health Tech North America Inc. · 9,700,199,002,022 units affected
In April 2024, Johnson Health Tech North America Inc. recalled the Matrix T1 and T3 Series Commercial Treadmills, a serious sports recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The power cord can become loose from the treadmill's power socket, posing a fire hazard.
What you should do
- 1 Keep using Matrix T1 and T3 Series Commercial Treadmills only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Johnson Health Tech North America Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Exercise facilities should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If the bracket is not already installed, facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket or to order a power cord bracket for self-installation. Johnson Health Tech North America is contacting all known purchasers directly.
Recall details
- Brand
- Johnson Health Tech North America Inc.
- Category
- Sports
- Recall date
- April 11, 2024
- Units affected
- 9,700,199,002,022
- Sold at
- Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide from March 2018 through January 2024 for between $3,400 and $8,900.
- Recall number
- CPSC-24743
- Made in
- China
- Issuing agency
- CPSC
In context
- Johnson Health Tech North America Inc. has 2 recalls in our database.
- We're tracking 102 Sports recalls in our database.
- 9,700,199,002,022 units is enough to reach millions of US homes.
- This is the 13th Sports recall we've logged in 2024.