Black Diamond Equipment 2024-06-13 Sports moderate CPSC
Sports · CPSC · Recall #CPSC-24261
Neve Strap Crampons and Accessory Kits Recall
Issued June 13, 2024 · Black Diamond Equipment · 35,028 units affected
Compiled by Maya Ellison, RecallCheckr
What this means for you
The screws that connect the plastic heel cup to the aluminum heel unit of the crampon can loosen and allow the heel cup to detach from the crampon, posing a fall hazard.
What you should do
- 1 Stop using Neve Strap Crampons and Accessory Kits right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Black Diamond Equipment to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits, and contact Black Diamond Equipment to receive a full refund. Consumers will receive a prepaid return label to mail them back to Black Diamond Equipment, after which they will be issued a refund. The firm is contacting all known purchasers.
Recall details
- Brand
- Black Diamond Equipment
- Category
- Sports
- Recall date
- June 13, 2024
- Units affected
- 35,028
- Sold at
- Black Diamond stores, REI and other stores nationwide, and online at blackdiamond.com, backcountry.com and REI.com from January 2024 through May 2024 for about $180.
- Recall number
- CPSC-24261
- Made in
- Taiwan
- Issuing agency
- CPSC
In context
- Black Diamond Equipment has 1 recall in our database.
- We're tracking 102 Sports recalls in our database.
- 35,028 units is enough to reach roughly 1 in every 3,740 US households.
- This is the 13th Sports recall we've logged in 2024.