Black Diamond Equipment Ltd. 2023-04-27 Other moderate CPSC
Other · CPSC · Recall #CPSC-23190
Recon LT Avalanche Transceivers Recall
Issued April 27, 2023 · Black Diamond Equipment Ltd. · 1,550,250 units affected
In April 2023, Black Diamond Equipment Ltd. recalled the Recon LT Avalanche Transceivers, a moderate other recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The recalled transceivers can unexpectedly enter search mode due to interference from other beacons. If this occurs, the device could fail to transmit the position of survivors of an avalanche, resulting in delayed search and rescue operations, which could result in severe bodily harm or death if the skier is buried under snow.
What you should do
- 1 Stop using Recon LT Avalanche Transceivers right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Black Diamond Equipment Ltd. to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled transceivers and perform a free repair which consists of a firmware update which is done by downloading the Pieps App for iOS or Android devices, connecting the transceiver via Bluetooth, and then following the on-screen prompts to receive a full refund. Consumers can also take the recalled transceivers to a Black Diamond store or ship the transceiver to the Black Diamond service center to have the firmware installed.
Recall details
- Brand
- Black Diamond Equipment Ltd.
- Category
- Other
- Recall date
- April 27, 2023
- Units affected
- 1,550,250
- Sold at
- Liberty Mountain, Recreational Equipment Inc. (REI) and other specialty outdoor stores nationwide and online at www.blackdiamond.com, www.backcountry.com and www.evo.com from May 2021 through March 2023 for between $350 and $500.
- Recall number
- CPSC-23190
- Made in
- Austria
- Issuing agency
- CPSC
In context
- Black Diamond Equipment Ltd. has 5 recalls in our database.
- We're tracking 315 Other recalls in our database.
- 1,550,250 units is enough to reach roughly 1 in every 85 US households.
- This is the 41st Other recall we've logged in 2023.