Werner Co. 2025-08-14 Tools serious CPSC
Tools · CPSC · Recall #CPSC-25431
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders Recall
Issued August 14, 2025 · Werner Co. · 122,250 units affected
In August 2025, Werner Co. recalled the Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders, a serious tools recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
What you should do
- 1 Stop using Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Werner Co. to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Recall details
- Brand
- Werner Co.
- Category
- Tools
- Recall date
- August 14, 2025
- Units affected
- 122,250
- Sold at
- Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
- Recall number
- CPSC-25431
- Made in
- China
- Issuing agency
- CPSC
In context
- Werner Co. has 1 recall in our database.
- We're tracking 96 Tools recalls in our database.
- 122,250 units is enough to reach roughly 1 in every 1,072 US households.
- This is the 19th Tools recall we've logged in 2025.