The silicone cover on the sipper can detach while in use, posing a choking hazard to children.
What you should do
1Stop using Youth Sipper Bottles right away.
2Set it aside where it won't be used by mistake.
3Contact Igloo Products Corp. to arrange your refund. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately take the recalled bottles away from children, stop using them, and contact Igloo to receive a replacement bottle or refund. Consumers should destroy the silicone spout by removing the silicone spout and cutting it into two separate pieces down the center. Consumers should then take a photo of the spout in two separate pieces, then discard the two pieces in the trash. Consumers should submit a photo of the spout in two separate pieces to customerservice@shop.igloocoolers.com to receive a refund in the form of a $15 online store credit, a $15 gift card to be mailed to consumers, or a replacement bottle. If consumers have the original purchase receipt, they can submit a photo of the receipt along with a photo of the destroyed bottle for a full refund in the form of the original method of payment. Consumers who purchased the recalled bottles at Rural King must contact Igloo to receive a replacement bottle, or a refund in the form of a $15 credit to purchase another product at igloocoolers.com or the Igloo company store in Texas, or a $15 gift card. Customers who purchased at Academy Sports + Outdoors can also return the product directly to the store for a full refund in the form of the original method of payment, a $15 gift card, or store credit.
Recall details
Brand
Igloo Products Corp.
Category
Other
Recall date
May 2, 2024
Units affected
31,500
Sold at
Academy Sports + Outdoors, Rural King, and online at www.igloocoolers.com from April 2023 through March 2024 for between $13 and $17.